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Super77 Reviews
3.8
Johnny's Burger Company in Hilversum
Johnny's Burger Company, Hilversum
Uit eten in Hilversum? Restaurant Johnny's Burger Company bevindt zich in Hilversum en is gelegen in prachtige provincie Noord-Holland. Ben je toevallig in de buurt van Hilversum, kom dan gerust eens langs bij Johnny's Burger Company op adres Gijsbrecht van Amstelstraat 109, Hilversum. Ben jij benieuwd waar wij allemaal te vinden zijn en of jij ook online bij ons kunt bestellen via de website of thuisbezorgd?
Ben je geïnteresseerd of heb je vragen neem dan contact met ons op, wij zijn te bereiken op telefoonnummer. Bekijk de reviews van onze klanten en fotos.
Contactgegevens
-
Adres
- Gijsbrecht van Amstelstraat 109
- 1214 AW
- Hilversum
- Nederland
- Telefoon 035 205 3420
- Website http://www.johnnys.nl/
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Openingstijden
De openingstijden en dienstverlening kunnen afwijken
Maandag
16 00–22 00
Dinsdag
16 00–22 00
Woensdag
16 00–22 00
Donderdag
16 00–22 00
Vrijdag
16 00–23 00
Zaterdag
16 00–23 00
Zondag
16 00–22 00
Hoe was jouw ervaring?
Geef een waardering voor je bezoek aan Johnny's Burger Company
On King’s Day this year (27 April 2021) we placed an order with Johnny’s Burger in Hilversum for a total of €32.68. Due to a problem in their ordering system the order WAS NEVER DELIVERED! When we called them multiple times to inquire the staff kept saying it’s on its way until they said the kitchen was already closed…. we never got our food!
If this were it, I can understand that mistakes happen, however the real saga began when we asked for a refund or to receive the order on a different day. Again we were told multiple times that this will be taken care of…. but, after almost three months no resolution has been offered!!!! I personally went to the Restaurant a number of times and even spoke with the owner, Souhaib, twice but to no avail! Every time I was told this will be taken care of but… nothing! No follow up, no resolution, no updates. I even sent a message to the corporate office and, you guessed it, never received a reply….
I HAVE NEVER EXPERIENCED SUCH AN ARROGANT AND DISMISSIVE APPROACH TO A PROBLEM CREATED BY A BUSINESS.
The thing is we liked their burgers and would have kept ordering from them but not anymore. For €32.68 Johnny’s Burger lost a potentially loyal customer and, hopefully, others who will read this review.
I am still waiting for a resolution by the way… perhaps a small court claim will move the owner to do the right thing…